Newpklok FAQ – Answers to all your questions

Yes, newpklok has a dedicated mobile app. It's available on the Google Play Store and can also be downloaded directly as an APK from the site.

How to Install on Android:

• Your phone's Settings → Securityand enable "Install from unknown sources" (only required the first time).
• Newpklok's Platform page Download the APK file from – the file size is approximately 35 MB.
• Once the download is complete, open the file from your file manager and tap the "Install" button.
• Once installation is complete, the newpklok icon will appear on your home screen.

For iOS (iPhone) users:

• Open newpklok.net in your Safari browser.
• Tap the share icon below () tap.
• Select "Add to Home Screen" – it will function as a web app, giving you an experience just like a native app.

Bengali should be set as the default language on newpklok automatically. If the site appears in another language, you can switch it easily.

To change the language without logging in:

• Look for the language selector icon or dropdown at the top right of the page or in the footer.
• From there "Bengali (BD)" or select "Bengali".
• The page will refresh and display in Bengali.

To change it permanently while logged in:

• Click on your profile icon at the top right.
• "Account Settings" or go to "Settings".
• Go to the "Language" section, select "Bengali", and save.
• Bengali will be set automatically on all future logins.

Having trouble? Contact live chat – the support team can update the language on your account directly.

To create an account on newpklok, you must be at least 18 years is required. This is a mandatory condition of the international gaming licence, and there are no exceptions.

Age Verification Process:

• At the time of registration: You must provide your date of birth. The system will automatically reject any registration where the applicant is under 18.
• For KYC verification: The date of birth on your National ID (NID) or passport is verified against the information provided during registration.
• Before withdrawing: Withdrawals are not possible until KYC is complete — this step also serves as the final confirmation of your age.

Yes, though the process differs depending on the type of information being changed.

Information you can update yourself:

• Email Address: Settings → Profile → Change Email → a verification code will be sent to the new email address.
• Password: Settings → Security → Change Password.
• Payment method: You can add a new bKash/Nagad number from the Payment section.

Information that requires support to update:

• Registered Mobile Number: For security purposes, changing your phone number requires identity verification. Submit a request via live chat or at support@newpklok.net and send a copy of your NID. This is typically processed within 24 hours.
• Full name: Name corrections are handled at the KYC stage using your NID. Submit a copy of your updated NID and the team will update it for you.

For urgent changes, contacting us directly via live chat is the fastest option.

Newpklok regularly runs slots tournaments, sports challenges, and Live Casino leaderboard competitions. Total prize pools typically range from ৳50,000 to ৳5,00,000.

How to enter:

• After logging in "Promotions" or "Tournament" Go to the section – all active tournaments will be listed there.
• Next to your preferred tournament, "Join" or click the "Join" button. Most tournaments are free to enter.
• Points accumulate simply by playing the specified game or game category during the tournament.

How points are calculated:

• Typically 1 point per ৳100 wagered. Some tournaments offer multiplier points for bigger wins.
• Leaderboard standings update in real time.

Prize Distribution:

• Prizes are distributed among the top 10–50 players at the end of the tournament.
• First place typically receives 30–40% of the total prize pool.
• Prizes are credited to your account within 24 hours of the tournament ending.

Cricket betting is the most popular section on newpklok. You can place bets not only on Bangladesh matches but also on IPL, PSL, the T20 World Cup, and all international series.

How to Place a Bet:

• After logging in, go to the navigation and "Sports" → "Cricket" Select your preference.
• Browse the upcoming matches list and click on the match you want.
• All available markets will appear on the right. Click your preferred odds to add a selection to your betting slip.
• Enter your stake and the potential payout will be shown. Hit "Confirm Bet" to finalise.

Some of the available markets:

• Match winner: Which team will win.
• Toss winner: Which team will win the toss.
• First Wicket Method: How the first wicket will fall.
• Top run-scorer: Who will score the most runs in the match.
• Over/Under Runs: Whether runs in a specific over will be over or under.
• In-Play Betting: Place a bet at any point during the match – odds update with every ball.

If the match is live, you'll see a LIVE badge will appear. Tap it to access real-time scores and in-play markets.

No extra steps are needed to claim the newpklok 150% welcome bonus – simply make your first deposit after registering and the bonus will be credited automatically.

Full terms and conditions:

• Minimum deposit: The bonus will be activated with a minimum deposit of ৳50.
• Maximum bonus: The maximum bonus per deposit is ৳20,000. To receive the full bonus, deposit ৳13,334 or more.
• Promo Code: No action needed — the bonus is applied automatically.
• Wagering Requirement: The bonus becomes withdrawable once you wager it 10 times. For example, a ৳500 bonus requires ৳5,000 in bets.
• Expiry: The wagering requirement must be completed within 30 days of the bonus being activated.
• Eligible Games: The bonus can be used across slots, Live Casino, and Sports Betting.